Our list is fueled by product features and real user reviews and ratings. Keep in mind that Support may be delayed over the holidays, so try to be patient. Find the top Dropbox Business alternatives in 2023. Originally Answered: Why did Dropbox decide to go with a free plan versus a limited time trial I dont really like trials as a consumer: no one likes. It's best to use an Incognito or Private browsing session to make sure you're not signed in. For billing issues, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. I can’t even locate the the dropbox email/support and that frustrates me so much.Īll support options can be found on the Support page. I still don’t even have dropbox PLUS, they still tell me my storage is full.Īre you sure you signed up with the same email address that you had on your existing account? You can use the credit card charge lookup tool to identify the account you were charged for. If you sign up for the Plus trial you're not charged until the trial expires, but if you just purchase the Plus plan, you're charged immediately and there is no trial. I have recently signed up to dropbox plus and despite saying there is a 30 Day free trail, my money still got deducted
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